Frappe Technologies

Middle East

National Engineering Services and Trading
Engineering, Procurement, Construction (EPC) Company unlocks centralised visibility across all projects

About

National Engineering Services and Trading

In the quest for digital transformation, NEST, a prominent retail and manufacturing company with stores in high-profile locations like Dubai Mall, embarked on a journey with ERPNext. This success story highlights how ERPNext addressed its operational challenges and delivered substantial benefits.

  • In business for 40 years
  • EPC, Employment, and other services for Oil and Gas industry
  • 60+ employees, operating since 43+ years, 400+ customers, 100+ projects
  • Works with large customers, multiple entities
  • Previously used Focus ERP for many years before switching to ERPNext

www.nest.ae

Apps implemented

ERPNext

Industry

Engineering and Construction

Help people to use our tools

We believe our tools like ERPNext can help organizations reduce waste and complexity. Frappe + ERPNext has the potential to be a “full stack” replacement for not only ERP (SAP/Oracle) but also the entire enterprise stack (Java/.NET). With this scope, we should help organizations by providing products and services to help them manage their technology platforms.

Why ERPNext over SAP B1 / Oracle

100% FOSS

Customizable

Future-ready

Challenges

Before ERPNext, NEST encountered several operational hurdles:

  • Fragmented Systems: The company struggled with “several IoT devices” and multiple systems for various functions, leading to inefficiencies and data silos.
  • Manual Processes: Heavy reliance on manual processes for tasks like order management and financial reporting created bottlenecks and increased the risk of errors.
  • Integration Issues: Integrating with third-party systems such as tax and sales reporting platforms was “cumbersome and time-consuming.”
  • Scalability Concerns: As NEST expanded, scaling existing systems to support growth became increasingly challenging.
  • Project Management: Employees weren’t able to operate fast, Lack of visibility of project level inventory, Lack of project level P&L and cash flow


Started looking for open-source alternatives in 2018

Benefits

Implementing ERPNext transformed NEST’s operations in several impactful ways:

  • Seamless Integration: ERPNext “integrated all the devices together and having a centralized control” provided a unified platform that connected various business functions, from retail to manufacturing. This integration eliminated data silos and streamlined operations, offering “real-time visibility across all departments.”
  • Efficiency and Automation: Automation of repetitive tasks and processes “reduced manual effort” and error rates. For example, automated order processing and inventory management improved “operational efficiency and accuracy.”
  • Enhanced Customization: ERPNext’s flexibility allowed NEST to develop a “sampling workorder” module specific to the textile industry. This customization ensured the ERP system aligned perfectly with their unique needs.
  • Improved Integration with Third-Party Systems: ERPNext enabled smoother integration with “Planet tax integration” and sales reporting platforms. This streamlined “compliance and reporting processes,” saving time and reducing administrative overhead.
  • Better project managementImplemented Accounts, Selling, Buying, HR, and Projects; Project-linked procurement, customer-billing, inventory and asset tracking helped in understanding project-level P&L

The ERPNext community is very active and helpful in resolving queries

Impact

Successful on-time ERPNext go-live

Increased sales order to cash

Increased inventory turnover

  • Project-level P&L and Inventory tracking
  • One single app for accounting, procurement, projects
  • Direct and indirect savings in licensing costs and manpower
ERPNext has been a game-changer for us, transforming our fragmented systems into a unified platform that has significantly boosted our efficiency and scalability. The flexibility and seamless integration capabilities have empowered us to meet our unique business needs and grow with confidence.
Husan Al Kateeb

 · 

General Manager, NEST

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Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story

Share your story with the world

Inspire people by sharing how Frappe has positively impacted your business.

Submit a story